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Shipping Policy

At State of Rum Ltd, we are dedicated to ensuring the safe and timely delivery of your rum product(s). We take great care in handling your orders to provide you with a seamless shipping experience. Below, you'll find our comprehensive shipping policy, which outlines important information and guidelines:

 

**1. Shipping Destinations:**

 

We currently ship our products to addresses within the UK. If you are located outside of these regions and are interested in our products, please contact our Customer Support Team at admin@stateofrum.com to inquire about the possibility of international shipping.

 

**2. Shipping Methods and Times:**

 

We offer a variety of shipping methods to cater to your needs, including standard and expedited options. Shipping times may vary depending on your location, the selected shipping method, and the availability of the product. You will receive an estimated delivery time at checkout based on your shipping address.

 

**3. Order Processing:**

 

All orders are typically processed within 2 business days of order placement. Orders placed on weekends or holidays may require additional processing time.

 

Once your order is processed, you will receive a confirmation email with tracking information, allowing you to monitor the status of your shipment.

 

**4. Shipping Fees:**

 

Shipping fees are calculated based on the weight of your order, your location, and the selected shipping method. Shipping charges will be displayed at checkout, and you will have the opportunity to review these charges before finalizing your purchase.

 

**5. Signature Requirement:**

 

For orders containing alcoholic products like rum, someone over the age of 18 years or older will be required to accept delivery. It is important to ensure that someone of legal drinking age is available to accept the package. Failure to do so may result in delays or the return of your shipment.

 

**6. Shipping Restrictions:**

 

We cannot ship alcoholic products to P.O. boxes, APO/FPO addresses, or internationally, except to the countries/regions specified in section 1.

 

It is the responsibility of the customer to verify local alcohol shipping laws and regulations. By placing an order, you confirm that you are of legal drinking age in your location and comply with your local laws.

 

**7. Tracking Your Shipment:**

 

To track the status of your shipment, please use the tracking number provided in the confirmation email sent after your order has been processed.

 

**8. Shipping Damage or Issues:**

 

If your order arrives damaged, incomplete, or with any other issues, please contact our Customer Support Team at admin@stateofrum.com within 48 hours of receiving your shipment. We will promptly assist you in resolving the matter.

 

**9. Contact Us:**

 

If you have any questions or concerns regarding our shipping policy or need assistance with an order, please do not hesitate to reach out to our Customer Support Team at admin@stateofrum.com.

 

We appreciate your trust in us and look forward to providing you with a superb shopping and shipping experience. Thank you for choosing us!

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